2. On the registration page, enter your email address, create a password for your account, and enter the Referral ID (if any). Then, read and agree to the Terms of Service and click [Sign Up].
Note:
Your password must be a combination of numbers and letters. It should contain at least 8 characters, one UPPER CASE letter, and one number.
If you’ve been referred to register on LBank, make sure to fill in the correct Referral ID here.
3. Complete the Security Verification.
4. The system will send a verification code to your email. Please enter the verification code within 30 minutes. If you can’t find the email in your inbox, please check your other mail folders as well, or click [Resend Email] to resend.
5. Congratulations, you have successfully registered on LBank.
6. To enhance your account security, click [Security] to enable two-factor authentication
(2FA), including phone verification and Google verification.
How to Enable Google Authentication – Web
1. Log into your LBank account and click [Profile] – [Security].
2. Click[Two-factor Authentication]– [Add].
Then choose [Google Authentication】
3. You will be redirected to another page. Follow the step-by-step instructions to enable Google Authenticator. Download and install the Google Authenticator App [ iOSAndroid ] on your mobile device. After you’ve installed the App, click [Next] to continue.
3.2. You will now see a QR code on your screen.
Open the Google Authenticator App and tap on the [+] button on the bottom right of your screen to scan the QR code. Then click [Next].
If you are unable to scan it, you can manually enter the setup key.
Tips: Save the backup key on paper. This Key will allow you to recover your Google Authenticator in case you lose your phone.
Please enter the verification code and click [NEXT]
3.5. You have successfully enabled Google Authenticator to protect your account.
How to Complete Identity Verification – Web
1. Long in lbank.info,and click profile tag –[Security].
2. Choose KYC and click [Verification].
3. Complete personal information as required,and click [Next].
Note: There are three kinds of personal ID that can be chosen: ID card, passport, driver’s license.
4. Please upload the correct materials as required, and click [Submit].
5. Your credentials will be reviewed after submitted.
Note: You may follow up the review process in [Security]. Your security level will reach to a higher level.
How to Deposit Crypto to LBank
If you own cryptocurrency on another platform or wallet, you can transfer them to your LBank Wallet for trading.
How to find my LBank deposit address?
Cryptocurrencies are deposited via a “deposit address”. To view the deposit address of your LBank Wallet, go to [Wallet] – [Deposit]. Then copy and paste the address to the platform or wallet you are withdrawing from to transfer them to your LBank Wallet.
Step-by-step tutorial
1. Log into your LBank account and click [Wallet]-[Deposit].
2. Select the cryptocurrency you want to deposit, such as USDT.
3. Next, choose the deposit network. Please make sure that the selected network is the same as the network of the platform you are withdrawing funds from.
If you select the wrong network, you will lose your funds.
Summary of network selection:
ERC20 refers to the Ethereum network.
TRC20 refers to the TRON network.
BTC refers to the Bitcoin network.
BTC (SegWit) refers to Native Segwit (bech32), and the address starts with “bc1”. Users are allowed to withdraw or send their Bitcoin holdings to SegWit (bech32) addresses.
BEP2 refers to the Binance Chain.
BEP20 refers to the Binance Smart Chain (BSC).
4. If you are withdrawing from an ERC20 address (Ethereum blockchain), we will select the ERC20 deposit network.
The network selection depends on the options provided by the external wallet/exchange that you are making the withdrawal from.
If the external platform only supports ERC20, you must select the ERC20 deposit network.
DO NOT select the cheapest fee option. Select the one that is compatible with the external platform.
For example, you can only send ERC20 tokens to another ERC20 address, and you can only send BSC tokens to another BSC address. If you select incompatible/different deposit networks, you will lose your funds.
5. Click to copy your LBank Wallet’s deposit address and paste it to the address field on the platform you intend to withdraw crypto from.
6. After confirming the withdrawal request, it takes time for the transaction to be confirmed. Theconfirmation timevaries depending on the blockchain and its current network traffic.
Please wait patiently for the transfer to be processed. The funds will be credited to your LBank account shortly after.
7. You can check the status of your deposit from [Records], as well as more information on your recent transactions.
Frequently Asked Questions
1. What is a tag/memo and why do I need to enter it when depositing crypto?
Tag or memo is a unique identifier assigned to each account for identifying a deposit and crediting the appropriate account. When depositing certain crypto, such as BNB, XEM, XLM, XRP, KAVA, LUNA, ATOM, BAND, EOS, etc., you need to enter the respective tag or memo for it to be successfully credited.
2. How long does it take for my funds to arrive? What is the transaction fee?
After confirming your request on LBank, it takes time for the transaction to be confirmed on the blockchain. Theconfirmation time varies depending on the blockchain and its current network traffic.
For example, if you’re depositing USDT, LBank supports the ERC20, BEP2, and TRC20 networks. You can select the desired network from the platform you’re withdrawing from, enter the amount to withdraw, and you will see the relevant transaction fees.
Please wait patiently for the transfer to be processed. The funds will be credited to your LBank account shortly after the network confirms the transaction.
*If you entered the wrong deposit address or selected an unsupported network, your funds will be lost. Please check carefully before you confirm the transaction.
3. How to check my transaction history?
You can check the status of your deposit or withdrawal from [Wallet] – [Deposit] – [ Select the crypto you wanna check] – [Records].
If you don’t own any cryptocurrency, you can click [Buy Crypto] to buy from [Fast Trade]
How to Withdraw from LBank on web?
Let’s use USDT (ERC20) to illustrate how to transfer crypto from your LBank account to an external platform or wallet.
1. Log into your LBank account and click [Wallet] – [Spot].
2. Click on [Withdraw].
3. Select the cryptocurrency you want to withdraw. In this example, we will withdraw USDT.
4. Select the network. As we are withdrawing BTC, we can choose either ERC20 or TRC20. You will also see the network fees for this transaction. Please make sure that the network matches the addresses network entered to avoid withdrawal losses.
5. Next, enter the recipient address or select from your address book list.
6. Select the coin and network. Then, enter the address.
Wallet Label is a customized name you can give to each withdrawal address for your own reference.
MEMO is optional. For example, you need to provide the MEMO when sending funds to another LBank account or to another exchange. You do not need a MEMO when sending funds to a Trust Wallet address.
Make sure to double-check if a MEMO is required or not. If a MEMO is required and you fail to provide it, you may lose your funds.
Note that some platforms and wallets refer to the MEMO as Tag or Payment ID.
7. Enter the amount you would like to withdraw.
Warning: If you input the wrong information or select the wrong network when making a transfer, your assets will be permanently lost. Please, make sure that the information is correct before making a transfer.
How to add a new recipient address?
1. To add a new recipient, click account- [Address].
2. Click [Add Address].
3. Enter the address as shown in the screenshot here:
4. Click [Confirm] and you have successfully added a new address.
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